FAQS

Do you ship overseas?

Yes, we ship worldwide. No matter where you are, we’ll get your order to your doorstep. International shipping times vary—see our shipping info below for details.

How long will it take to get my order?

Shipping times vary by location. Here’s a general guide:

  • US & Canada: 7–14 business days
  • UK: 7–12 business days
  • France, Spain, Germany, Italy: 6–14 business days
  • Rest of EU: 7–30 business days
  • Middle East: 9–30 business days
  • Asia: 7–30 business days
  • South & Central America: 15–35 business days

Please allow 2–3 business days for processing before your order ships.

If your country isn’t listed or you need more specific info, feel free to contact us at contact@purrfectpawzzz.com.

How much is shipping?

Shipping is completely free, all over the world. We cover the cost of shipping so you don't have to worry about that!

Can I return my order?

Absolutely. We offer a 30-day money-back guarantee—no questions asked. If you’re not happy with your product for any reason within 30 days of ordering, just reach out to our support team and we’ll issue a full refund. Quick, simple, hassle-free.