Q: How long will my item take to be delivered?
A: Delivery time is anywhere from one to two weeks for the majority of countries, with an additional 4-6 days of processing time for customisable orders which includes designing the product with your pet's face! Most US and EU based customers should receive their stamp within two weeks of ordering!

Q: What if there is a mistake with my order?
A: While mistakes are rare, they can happen from time to time, which is why we take full responsibility for any mistakes made and we immediately offer refunds and reshipments if a mistake is made. We want you to have peace of mind when you order with us.